Carebot
Chat Request Analytics Dashboard
Heatmap
Location of Requests
County
Number of Requests
Feedback Analysis
Themes from thumbs-down responses analyzed by AI. 12 theme tags across analyzed feedback.
wrong info
2 (17%)
out of date
2 (17%)
unhelpful
4 (33%)
unclear
2 (17%)
other
2 (17%)
Feedback over Time
